Frequently Asked Questions

Buyers

Free! There are no one-time fees, no subscriptions and no premium accounts for buyers on the Atalis Marketplace. Atalis places no minimum amounts o make an order, however some Seller may require a minimum order amount for their products.

Follow the registration link here and register using this step-by-step guide.
Step 1: Create your account by filling in your personal information, then choose a password for your Atalis account. Click Next

Step 2: Input your business details into the fields, including your company registration number and VAT. Click Next

Step 3: Fill in your Buyer profile information. This step is not mandatory on registration, however you will be asked to complete this step once you are registered. Click Next

Step 4: Go into your email inbox that you have used to sign up to Atalis and access the Welcome email you should have received. In this email you will be directed to click a link. This link will verify your account and take you to Atalis.

Step 5: Start browsing

Each Seller profile has a direct message and Request a Quote function where you can get in touch with the Seller to discuss their offerings in more detail. You may also message and Request a Quote from within a product page, just beneath the product image and listing details.

Seller’s have their returns and refunds policy in their Seller profile. It is important that you read these before making a purchase. Refunds and returns are managed between you and the Sellers. If your order isn’t as described, defective or damaged, or if you never received them, get in touchwith theseller through the “Contact Seller” button on their Seller profile and organise a refund or return with them directly. If you are unable to come to an agreement, contact our team at [email protected] and we’ll help you find a solution.

Sellers

A low 4.9% transaction fee is deducted from all purchases made through the Atalis Marketplace. There are no sign-up fees, nor subscription-based account plans.

A low 4.9% transaction fee is deducted from all purchases made through the Atalis Marketplace. There are no sign-up fees, nor subscription-based account plans. Advertising opportunties via featured products and through Prohibition Partner’s media brands are also available to Sellers at [email protected]

1 – payments are received by Atalis at which point we confirm to the Seller to fulfil the order

2 – Once the order has been received and everything is confirmed to be in good order and accounted for, payment is transmitted into the chosen account of the Seller, less 5% of the sale amount (not including shipping fees)

3 – if there are issues regarding shipment or order/products, Atalis will keep sale until a return/refund is agreed upon between the seller and the buyer.

You may sell any and all your products on Atalis that comply with European and other regions laws. Please ensure that you check your country or region’s legislation concerning the sale of cannabis products. You may refer to our guide to the legal requirements within the country of registration.

Follow the registration link here and register using this step-by-step guide.

Step 1: Create your account by filling in your personal information, then choose a password for your Atalis account. Click Next

Step 2: Input your business details into the fields, including your company registration number and VAT.

Step 3: Upload licences

Step 4: Upload Certificates

Step 5: Go into your email inbox that you have used to sign up to Atalis and access the Welcome email you should have received. In this email you will be directed to click a link. This link will authenticate your account and take you to Atalis.

Step 6: Start product uploading and completing your seller profile

General

Shipping is handled by each Seller. Seller’s input the shipping rates of their delivery partners, which is calculated when you add a poduct to your cart and is shown atthe checkout.

You can make payments via bank transfer, open banking, or credit card via VivaWallet ⓒ. To change your preferred payment method, head to your account Dashboard and go to the Payments section to update.

A low 5% transaction fee is deducted from all purchases made through Atalis. We also offer various advertising opportunities to buyers and sellers. There are no sign-up fees, nor subscription-based account plans.